I've had my old BlackBerry mobile phone for nearly three years. Due to a lack of time and patience, I've been putting off an upgrade for quite a few months. But as the keyboard loses its responsiveness and the screen dies a slowly dimming death, I will be forced to make the upgrade decision within weeks.
Three years ago, this decision was pretty simple. If I wanted to send and receive emails, surf the mobile web (kinda), and make phone calls, the BlackBerry had nearly no competition - it was essentially the only real "smartphone." Today, hundreds of phones fit this description. Some have tactile keyboards, some have touchscreens, and some have both. Most have some sort of digital application marketplace - where I can buy cool, downloadable programs and games. Nearly all are reasonably priced.
Within a few short years, the smartphone is nearly a universal device. Manufacturers have realized the potential for this next generation of devices. This rapid flood of new phones has surely made my decision more difficult - and I have the feeling that I'm not the only one.